1. Scope
This Privacy Policy applies when you visit the GoodAisle Goods website, create or use an account, add products to your cart, join an email list, or contact customer support. It does not apply to websites or services operated by third parties.
2. Information we collect
Information you provide
We may collect your name, username, email address, telephone number, address, account profile, vehicle information, support messages, and any other information you choose to provide.
Account and authentication information
Account registration and sign-in are provided through Supabase. Passwords are processed by Supabase’s authentication service and are not visible to GoodAisle Goods. Authentication cookies or browser storage may keep you signed in, and you can sign out from the account page.
Cart and device information
The website uses browser storage to remember cart contents on your device. We may also receive ordinary technical information such as browser type, device type, IP address, requested pages, timestamps, and referring pages from hosting or security providers.
Payment information
The checkout displays non-editable card placeholders while secure payment processing is being prepared. These placeholders cannot accept or transmit payment-card information. No payment is taken and no order is created.
3. How we use information
- To create, secure, and maintain customer accounts.
- To respond to support tickets and product or fitment questions.
- To operate, secure, troubleshoot, and improve the website.
- To prevent fraud, abuse, spam, and other harmful activity.
- To comply with legal and regulatory obligations.
- To send marketing messages when you request them; you may unsubscribe at any time.
4. How information is shared
We do not sell personal information for money. We may share information with vendors that help provide hosting, account authentication and database services (including Supabase), support-form delivery, fraud prevention, analytics, communications, or other services. These providers may use information only as permitted by their contracts and applicable law. We may also disclose information when required by law, to protect rights and safety, or as part of a business transaction such as a merger or asset sale.
5. Support-form delivery
Support tickets are transmitted to GoodAisle Goods through a third-party form-delivery service. The information you enter is sent by that provider to our support inbox. Do not include payment-card numbers, government identification numbers, passwords, or other highly sensitive information in a support ticket.
6. Cookies and browser storage
GoodAisle Goods may use cookies or similar technologies that are necessary for site operation, security, preferences, and shopping-cart functionality. Your browser settings may allow you to delete or block these technologies, but some features may stop working. Cart information stored locally remains on your device until it is cleared by you, the website, or your browser.
7. Data retention
We retain personal information only as long as reasonably necessary for the purposes described above, including account management, customer service, fraud prevention, recordkeeping, dispute resolution, and legal compliance. Retention periods vary according to the type of information and applicable requirements.
8. Data security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information. No method of transmission or storage is completely secure, and we cannot guarantee absolute security. If you believe your information may be at risk, contact us promptly.
9. Your choices and privacy rights
Depending on where you live, you may have rights to request access, correction, deletion, or a copy of certain personal information; to object to or restrict certain processing; or to withdraw consent. You may also opt out of marketing emails using the unsubscribe instructions in the message. We may need to verify your identity before completing a request, and some information may be retained where permitted or required by law.
10. Children’s privacy
The website is intended for adults and is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information, contact us so we can review and delete it where appropriate.
11. Third-party links
The website may link to manufacturers, payment providers, shipping services, or other third parties. GoodAisle Goods is not responsible for their privacy practices. Review the third party’s policy before providing personal information.
12. Changes to this policy
We may update this policy as our services or legal obligations change. The updated version will be posted on this page with a new effective date. Material changes may be communicated through the website or another appropriate channel.
13. Contact us
For privacy questions or requests, create a support ticket. Choose “Other” and write “Privacy Request” in the subject line.